If you have questions about our products, orders, payments, shipping, delivery, returns, refunds or any other matter relating to our Services, please contact us using the information below.
Company Details
Company name: Blockchain Fond K/S
CVR number: 42256005
Country: Denmark
Registered Address
Blockchain Fond K/S
Banegårdspladsen 20, 1. tv
8000 Aarhus C
Denmark
Customer Support
Email: support@dsazd.shop
For customer service enquiries, please contact us by email.
When contacting us about an existing order, please include:
- Your full name;
- Order number;
- Email address used when placing the order; and
- A brief description of your enquiry.
This will help us locate your order and respond more efficiently.
Order and Delivery Enquiries
For questions concerning:
- Order status;
- Shipping;
- Delivery;
- Shipment tracking;
- Delayed parcels;
- Lost parcels; or
- Incorrect delivery information,
please contact us at:
Email: support@dsazd.shop
Where relevant, please provide:
- Order number;
- Recipient name;
- Delivery address;
- Email address used for the order; and
- Tracking number, if available.
Returns and Refunds
For questions concerning:
- Returns;
- Exchanges;
- Refunds;
- Damaged products;
- Defective products;
- Incorrect products; or
- Missing items,
please contact us at support@dsazd.shop before sending any product back.
Please include your order number and a description of the issue.
Where reasonably necessary, we may also request photographs or videos showing the product, packaging or shipping label.
Returns are handled in accordance with our Return and Refund Policy.
Privacy Enquiries
If you have questions regarding:
- Personal information;
- Privacy rights;
- Data access;
- Data correction;
- Data deletion;
- Marketing preferences; or
- Other privacy-related matters,
please contact us at:
Email: support@dsazd.shop
Privacy requests are handled in accordance with our Privacy Policy and applicable data protection laws.
Business Correspondence
Written business correspondence may also be sent to:
Blockchain Fond K/S
Banegårdspladsen 20, 1. tv
8000 Aarhus C
Denmark
CVR number: 42256005
Important Notice
Please do not send product returns to our registered address without first contacting us and receiving applicable return instructions.
The appropriate return address or return procedure may depend on the product, order and destination.
For the fastest assistance, please contact us at:
Email: support@dsazd.shop