Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Blockchain Fond K/S (“we,” “us,” “our” or the “Company”) collects, uses, stores, shares and protects personal information when you visit our online store, place an order, make a payment, contact us or otherwise use our services.

Our online store is operated using the Shopify e-commerce platform.

Please read this Privacy Policy carefully before using our website or purchasing products from us.

1. Company Information

The company responsible for operating the online store and processing personal information is:

Company name: Blockchain Fond K/S
CVR number: 42256005
Registered address: Banegårdspladsen 20, 1. tv
Postal code and city: 8000 Aarhus C
Country: Denmark

For privacy-related questions or requests, please contact us at support@dsazd.shop.

For the purposes of applicable data protection legislation, Blockchain Fond K/S is generally the controller of personal information processed in connection with our online store, except where another service provider acts as an independent controller.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit or browse our online store;

  • Create or manage a customer account;

  • Place or manage an order;

  • Purchase, return, exchange or cancel a product;

  • Make a payment;

  • Contact customer support;

  • Submit a return or refund request;

  • Subscribe to marketing communications;

  • Submit a review or other content;

  • Interact with our advertisements; or

  • Otherwise interact with our online store or related services.

The website, online store, products, checkout functions, customer accounts, customer support and related services are collectively referred to as the “Services.”

3. Personal Information We May Collect

The personal information we collect depends on how you interact with the Services.

3.1 Contact Information

We may collect information including:

  • Full name;

  • Billing address;

  • Shipping address;

  • Postal code;

  • City;

  • Country;

  • Email address;

  • Telephone number; and

  • Communication preferences.

3.2 Account Information

If customer accounts are available, we may collect:

  • Account name;

  • Email address;

  • Login or authentication information;

  • Saved addresses;

  • Account preferences;

  • Communication settings; and

  • Order history.

You are responsible for keeping your login credentials confidential and protecting your account from unauthorized access.

3.3 Order and Transaction Information

When you place or manage an order, we may process:

  • Products ordered;

  • Product quantities;

  • Product models, options or specifications;

  • Order number;

  • Purchase price;

  • Delivery information;

  • Order status;

  • Return information;

  • Exchange information;

  • Refund information;

  • Transaction correspondence; and

  • Payment confirmation information.

3.4 Payment Information

Depending on the payment method used, payment-related information may include:

  • Selected payment method;

  • Payment status;

  • Billing information;

  • Transaction amount;

  • Transaction identifiers;

  • Partial payment information; and

  • Payment confirmation details.

Complete payment card or account information may be processed directly by Shopify or an authorized payment provider rather than being stored directly by us.

Payment providers may process your personal information in accordance with their own privacy notices and legal obligations.

3.5 Customer Support Information

When you contact us regarding an order, product, return, refund or other matter, we may collect:

  • Your name;

  • Contact information;

  • Order number;

  • Product information;

  • Photographs;

  • Videos;

  • Return or refund reasons;

  • Complaint details;

  • Messages sent to us; and

  • Records of our responses.

3.6 Technical and Usage Information

When you access the Services, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Browser language;

  • Device type;

  • Device identifiers;

  • Operating system;

  • Pages viewed;

  • Date and time of access;

  • Referring website;

  • Session information;

  • Click and navigation information;

  • Cookie identifiers;

  • Approximate location derived from an IP address;

  • Network information; and

  • Website performance or error information.

3.7 Marketing and Preference Information

Where applicable, we may collect:

  • Product interests;

  • Marketing preferences;

  • Advertising interactions;

  • Promotional campaign interactions;

  • Customer satisfaction information;

  • Previously viewed products; and

  • Previous purchases.

3.8 Information You Submit

Information you voluntarily submit through the Services may include:

  • Product reviews;

  • Comments;

  • Photographs;

  • Videos;

  • Questions;

  • Return requests;

  • Complaint information; and

  • Other customer-generated content.

4. How We Collect Personal Information

We may collect personal information in several ways.

Information You Provide Directly

You may provide information when you:

  • Place an order;

  • Complete a checkout form;

  • Create an account;

  • Enter billing or delivery information;

  • Contact us;

  • Request a return or refund;

  • Submit a review;

  • Subscribe to communications; or

  • Otherwise provide information through the Services.

Information Collected Automatically

Certain information may be collected automatically through technologies such as:

  • Cookies;

  • Pixels;

  • Server logs;

  • Analytics technologies;

  • Local storage;

  • Device identifiers; and

  • Similar technologies.

Information Received From Service Providers

We may receive relevant information from third parties that assist us in operating the Services, including:

  • Shopify;

  • Payment processors;

  • Banks or payment providers;

  • Courier companies;

  • Logistics providers;

  • Warehousing and fulfilment providers;

  • Hosting providers;

  • Cloud service providers;

  • Fraud prevention providers;

  • Analytics providers;

  • Advertising providers; and

  • Customer support providers.

5. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our online store;

  • Create and manage customer accounts;

  • Receive and process orders;

  • Verify orders where necessary;

  • Process payments;

  • Arrange shipment and delivery;

  • Provide tracking information;

  • Communicate about orders;

  • Provide customer support;

  • Manage complaints;

  • Process cancellations;

  • Process returns and exchanges;

  • Issue refunds;

  • Detect and prevent fraudulent transactions;

  • Prevent unauthorized account activity;

  • Protect website and payment security;

  • Maintain transaction and accounting records;

  • Improve products and customer service;

  • Evaluate website performance;

  • Understand how customers use the Services;

  • Personalize the shopping experience;

  • Send service-related communications;

  • Send marketing communications where legally permitted;

  • Measure advertising effectiveness;

  • Comply with legal, accounting and tax obligations;

  • Establish, exercise or defend legal claims; and

  • Protect our business, customers and third parties.

6. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we may process personal information on one or more of the following grounds.

Performance of a Contract

We may process information when necessary to:

  • Accept and process an order;

  • Receive or verify payment;

  • Arrange delivery;

  • Provide customer service;

  • Manage a return or refund; and

  • Fulfil obligations arising from a purchase contract.

Compliance With Legal Obligations

We may process information where necessary to comply with:

  • Accounting requirements;

  • Tax requirements;

  • Consumer protection obligations;

  • Fraud prevention requirements;

  • Court orders;

  • Regulatory requirements; and

  • Other legal obligations.

Legitimate Interests

Where permitted by law, we may process information for legitimate business purposes such as:

  • Preventing fraud;

  • Securing our online store;

  • Improving our Services;

  • Evaluating business performance;

  • Responding to customer enquiries;

  • Protecting legal rights; and

  • Maintaining appropriate business records.

Where required, we consider whether our legitimate interests are overridden by your rights and freedoms.

Consent

Where consent is required, we may request your consent before:

  • Sending certain marketing communications;

  • Using non-essential cookies;

  • Processing information for optional purposes; or

  • Sharing information where consent is the appropriate legal basis.

You may withdraw consent at any time.

Withdrawal of consent does not affect processing that lawfully occurred before consent was withdrawn.

7. How We Share Personal Information

We may disclose personal information where reasonably necessary to operate the Services or complete your order.

Recipients may include:

  • Shopify;

  • Payment processors;

  • Banks and financial institutions;

  • Courier and logistics providers;

  • Warehousing and fulfilment providers;

  • Website hosting providers;

  • Cloud service providers;

  • Customer support providers;

  • Email service providers;

  • Analytics providers;

  • Advertising or marketing providers;

  • Fraud prevention and security providers;

  • Accountants;

  • Lawyers;

  • Professional advisers;

  • Government authorities;

  • Courts;

  • Law enforcement authorities; and

  • Regulators.

We may also disclose personal information:

  • With your permission;

  • To complete an order;

  • To arrange delivery;

  • To investigate suspected fraud;

  • To protect our legal rights;

  • To comply with applicable law; or

  • In connection with a legitimate merger, restructuring, acquisition or transfer of business assets.

Service providers should process personal information only for authorized purposes and subject to applicable contractual and legal obligations.

We do not sell customer personal information to third-party advertisers.

8. Shopify

Our online store uses Shopify to provide the e-commerce infrastructure through which we offer products and Services.

Shopify may process certain personal information when you:

  • Browse the store;

  • Use checkout;

  • Create an account;

  • Place an order; or

  • Otherwise interact with Shopify-powered features.

Shopify may process information in accordance with its own privacy documentation and applicable legal requirements.

9. Shipping and Delivery Information

To prepare and deliver your order, we may provide courier, fulfilment or logistics providers with information including:

  • Recipient name;

  • Delivery address;

  • Postal code;

  • Telephone number;

  • Email address;

  • Order reference;

  • Package information; and

  • Delivery instructions.

Delivery providers may use this information to:

  • Deliver your parcel;

  • Confirm delivery details;

  • Arrange delivery;

  • Provide tracking updates; or

  • Resolve failed delivery attempts.

10. Cookies and Similar Technologies

Our online store may use cookies and similar technologies to:

  • Keep the website functioning;

  • Maintain shopping cart sessions;

  • Remember customer preferences;

  • Support account login;

  • Protect account security;

  • Detect suspicious activity;

  • Analyze website traffic;

  • Measure website performance;

  • Improve the shopping experience; and

  • Support marketing or advertising where permitted.

Where legally required, non-essential cookies will only be used after appropriate consent has been obtained.

You may be able to manage cookies through your browser settings or any cookie controls made available on our website.

Disabling certain cookies may affect features such as:

  • Shopping carts;

  • Customer accounts;

  • Checkout;

  • Order processing; and

  • Saved preferences.

11. Marketing Communications

We may send promotional or marketing communications where:

  • You have provided consent; or

  • The communication is otherwise permitted by applicable law.

You may opt out of marketing communications at any time by:

  • Using an unsubscribe link contained in a marketing communication;

  • Changing available communication preferences; or

  • Contacting us at support@dsazd.shop.

Communications directly relating to:

  • Orders;

  • Payments;

  • Delivery;

  • Returns;

  • Refunds;

  • Account administration; or

  • Security

are service communications and may still be sent when necessary.

12. International Data Transfers

Some technology, payment, hosting, logistics or other service providers may process personal information outside the country in which you live.

Where personal information is transferred internationally, appropriate safeguards required by applicable data protection legislation may be used.

These may include:

  • An applicable adequacy decision;

  • Approved contractual safeguards;

  • Appropriate technical and organizational measures; or

  • Another legally recognized transfer mechanism.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may depend on:

  • The duration of the customer relationship;

  • Order fulfilment requirements;

  • Delivery requirements;

  • Returns and refund periods;

  • Accounting obligations;

  • Tax requirements;

  • Fraud prevention needs;

  • Legal limitation periods;

  • Dispute resolution requirements; and

  • The need to establish or defend legal claims.

When personal information is no longer required, it may be:

  • Securely deleted;

  • Anonymized; or

  • Restricted from further processing where appropriate.

14. Security of Personal Information

We use reasonable administrative, organizational and technical safeguards designed to protect personal information against:

  • Unauthorized access;

  • Accidental loss;

  • Unlawful disclosure;

  • Unauthorized alteration;

  • Destruction;

  • Misuse; and

  • Unauthorized processing.

Measures may include:

  • Restricted access;

  • Account authentication;

  • Secure hosting;

  • Encryption where appropriate;

  • Fraud monitoring;

  • Security reviews; and

  • Controlled access by authorized service providers.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

15. Your Responsibilities

You should take reasonable measures to protect your personal information.

You should:

  • Provide accurate information;

  • Keep account information up to date;

  • Protect your passwords;

  • Avoid sharing login credentials;

  • Notify us if unauthorized account access is suspected;

  • Ensure delivery information is correct; and

  • Use secure devices and internet connections where reasonably possible.

16. Information Concerning Minors

The Services are not intended to be used independently by individuals who are not legally able to enter into a purchase contract.

Where applicable, minors should obtain permission and supervision from a parent or legal guardian before:

  • Using the Services;

  • Creating an account;

  • Placing an order; or

  • Providing personal information.

If we become aware that personal information has been submitted by a minor without appropriate authorization, we may delete or restrict that information where required by law.

17. Your Data Protection Rights

Depending on applicable law and the circumstances of processing, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request completion of incomplete information;

  • Request deletion of personal information;

  • Request restriction of processing;

  • Object to certain processing;

  • Object to direct marketing;

  • Request portability of eligible personal information;

  • Withdraw consent; and

  • Submit a complaint to a competent data protection authority.

These rights are not absolute and may be subject to applicable legal requirements or exceptions.

For example, we may need to retain certain information to:

  • Complete an order;

  • Meet tax or accounting obligations;

  • Prevent fraud;

  • Resolve disputes; or

  • Establish or defend legal claims.

Right to Object to Direct Marketing

You may object to the processing of your personal information for direct marketing purposes at any time.

After receiving a valid objection, we will stop processing the relevant personal information for direct marketing as required by applicable law.

18. How to Submit a Privacy Request

To exercise a privacy or data protection right, please contact us at support@dsazd.shop or send a written request to our registered address.

You may be asked to provide:

  • Your full name;

  • Email address associated with your account or order;

  • Order number where relevant;

  • Description of your request; and

  • Information reasonably necessary to verify your identity.

Before disclosing, correcting or deleting personal information, we may request additional information where reasonably necessary to confirm your identity and prevent unauthorized access.

A request may be restricted or refused where permitted by law, including where:

  • Identity cannot reasonably be verified;

  • Disclosure would adversely affect another person's rights;

  • Information must legally be retained;

  • A request is manifestly unfounded or excessive;

  • Processing is necessary for fraud prevention; or

  • Another applicable legal exemption applies.

We will respond within the period required by applicable law.

19. Complaints

If you have concerns regarding how we process personal information, please contact us first so that we can investigate the matter.

You may contact us at support@dsazd.shop or by writing to our registered address.

Depending on your location and applicable law, you may also have the right to submit a complaint to a competent data protection supervisory authority.

Submitting a complaint directly to us does not affect any other rights available to you.

20. Third-Party Websites and Services

Our online store may contain links to websites, applications or services operated independently by third parties.

This Privacy Policy does not govern the privacy practices of independent third-party services.

We are not responsible for the privacy, security or content practices of third-party websites that we do not control.

Before providing personal information to an external website or service, you should review that provider's privacy policy.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

  • Changes in applicable law;

  • Regulatory guidance;

  • Changes to the Services;

  • Changes in payment or delivery systems;

  • Security developments;

  • Changes in service providers; or

  • Changes to our business operations.

The latest version will be published on our online store.

Where legally required, material changes may also be communicated through the website or another appropriate method.

The “Last updated” date at the beginning of this Privacy Policy indicates when the latest version became effective.

22. Contact Information

If you have questions about this Privacy Policy, how we process personal information or how to exercise a privacy right, please contact us at support@dsazd.shop.

Blockchain Fond K/S
CVR number: 42256005
Banegårdspladsen 20, 1. tv
8000 Aarhus C
Denmark

Email: support@dsazd.shop